Heather Cayouette

Heather Cayouette headshot

Director, Governance and Member Relations


Heather Cayouette joined Universities Canada in 2014 and held several leadership roles within the partnerships and programs team. In 2018, Heather changed focus and led a transformative information management strategy for the whole organization, which included the introduction and adoption of new technology, policies and new ways of working.  

In 2021, Heather’s role at Universities Canada continued to evolve, now focused on governance and member relations. Heather serves as Corporate Secretary and oversees the governance of the association, including managing bylaws, Board and Committee activities, new member applications and other policies and processes related to governance. She is responsible for developing and overseeing the Member Relations strategy, including member communications, events, policy files and stewardship.  

Heather is the association’s designated Privacy Officer, responsible to ensure Universities Canada remains accountable for the data it uses in its operations and that best practices are maintained. 

Prior to Universities Canada, Heather worked for the Association of Canadian Universities for Northern Studies (ACUNS) where she was responsible for the general operations of the association including the management and development of a large scholarship program. Heather also owned a small business for ten years.  

Heather is a Certified Information Privacy Professional (CIPP/C), Certified Information Privacy Technologist (CIPT) and member of the International Association of Privacy Professionals (IAPP). She holds a Bachelor of Arts degree (psychology) from Western University and has completed the Community Shift program from Ivey Business School.  

Universities Canada