Program Support Officer

(term position until July 2026)

Universities Canada is the voice of Canadian universities, at home and abroad. We are a membership organization providing university presidents with a unified voice for higher education, research and innovation. Universities Canada advances the mission of our member institutions to transform lives, strengthen communities and find solutions to the most pressing challenges facing our world.

We are currently recruiting a program support officer to be responsible for a range of activities to support the design and implementation of the Global Excellence Initiative and Scholarship Partners Canada programs. The incumbent plays a key role in project and selection committee coordination and recruitment, customer service, information processing, database management and administration of the programs.

Education and experience

  • A college diploma, preferably in social sciences or business-related discipline.
  • Two years of relevant experience.
  • Prior experience in processing a large volume of files.


  • Knowledge of Canadian education institutions and programs.
  • Strong computer skills, including Microsoft Office and databases.


  • Excellent oral and strong written communication skills in both official languages.
  • Strong administrative, organizational and reporting skills.
  • Good capacity to liaise and manage multiple external clients.
  • Ability to work under pressure while balancing competing priorities.
  • High degree of discretion and insight.

The position is based in Ottawa. Universities Canada has adopted a hybrid work model where employees are expected to work in the office a minimum of two days per week. 

The hiring salary range for this position is from $55,965 to $65,584 depending on experience. Candidates who do not meet all of the position requirements may be considered in an underfill capacity, in which case the candidate would be hired at a lower level than the position level.

Universities Canada is a National Capital Region Top Employer.  We offer a comprehensive benefit package which includes four weeks of vacation, an attractive pension plan, group insurance, free gym membership and scholarships for the children of our employees.

Interested candidates are asked to submit their curriculum vitae and a cover letter to the human resources service, Universities Canada, 1710-350 Albert Street, Ottawa, Ontario K1R 1B1 by November 6, 2023. Email address: [email protected].

To learn more about us, visit us at or find us on social media.

Twitter: @univcan
Insta: univcanada

While all responses will be appreciated and handled in strictest confidence, only those being considered for interviews will be acknowledged.

Universities Canada promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Indigenous peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Universities Canada provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Universities Canada respectfully acknowledges that our offices are situated on the traditional lands of the Algonquin Anishinaabeg people. 

Universities Canada