Assistant Director – Member Relations

Universities Canada is the voice of Canadian universities, at home and abroad. We are a membership organization providing university presidents with a unified voice for higher education, research and innovation. Universities Canada advances the mission of our member institutions to transform lives, strengthen communities and find solutions to the most pressing challenges facing our world.

We are currently recruiting an assistant director who will be responsible for the daily operations of the member relations group, including member communications and services, the development of workshops and events to support leadership development of members or advocacy goals, and two annual membership meetings.

As the assistant director, member relations, you will work with the vice-president and the director of information management and governance, to oversee the development of policies on issues relevant to higher education and associated workplans.  You will support member surveys on important issues and the communication of the results. You will provide planning and implementation, leadership and oversight of logistics and delivery of all member-related workshops and events, as required, to special working groups of members.

If you are right for this opportunity, you will possess the education and experience listed below:

Education and experience

  • A bachelor’s degree in communication, government relations or related discipline.
  • Five years of relevant experience.
  • Prior experience working in events planning and member relations.
  • Experience working in a university, national association and/or membership organization is an asset. 


  • Excellent knowledge of the Canadian university sector
  • Understanding of higher education, research and innovation issues and trends.
  • Knowledge of current federal political and policy environment, including parliamentary procedures. 


  • Tenacious and can easily translate ideas and strategies into concrete plans and action to achieve desired outcomes.
  • A capacity to work at the senior levels of the university sector, governments, international partners and other pertinent groups.
  • Superior ability to plan, analyze trends and forecast activities.
  • High level of tact and diplomacy, sound judgement
  • Demonstrated ability to gather strategic intelligence, and to develop and maintain information sources in government and universities.
  • Bilingualism a strong asset including excellent English writing skills.
  • Strong leadership and management skills.
  • Excellent project management, organizational and planning skills.
  • Ability to work under pressure while balancing competing priorities.
  • High degree of discretion and insight.

The position is based in Ottawa. Universities Canada has adopted a hybrid work model where employees are expected to work in the office a minimum of three (3) out of ten (10) days.

The hiring salary range for this position is from $92,868 to $113,183 depending on experience.  Candidates who do not meet all of the position requirements may be considered in an underfill capacity, in which case the candidate would be hired at a lower level than the position level.

Universities Canada is a National Capital Region Top Employer.  We offer a comprehensive benefit package which includes four weeks of vacation (five weeks after two years of service), an attractive pension plan, group insurance, free gym membership and scholarships for children of our employees.

Interested candidates are asked to submit their curriculum vitae and a cover letter to the human resources service, Universities Canada, 1710-350 Albert Street, Ottawa, Ontario K1R 1B1 by December 4, 2022. Email address: [email protected].

To learn more about us, visit us at or find us on social media.

Twitter: @univcan
Insta: univcanada

While all responses will be appreciated and handled in strictest confidence, only those being considered for interviews will be acknowledged. 

Universities Canada promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Indigenous peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Universities Canada provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. 

Universities Canada respectfully acknowledges that our offices are situated on the traditional lands of the Algonquin Anishinaabeg people. 

Universities Canada